OmniStream CRM API
string · uuid · required string · uuidstring · uuidstringstringstring · uuidstring · uuidstring · uuidstring · uuid
string · uuid · requiredstring · uuid · requiredstring · uuid · requiredstring · uuid · requiredstring · date-time · requiredstring · uuidstring · uuidstring · uuidstringstringstringstringstring
Conversation transfer history
Transfer a conversation
POST
https://api-chat.bara.my.id
/api/conversations/{id}/transfer
Transfer to another agent and/or division. At least one target must be specified.
path Parameters
idTransfer a conversation › Request Body
At least one of to_agent_id or to_division_id must be provided.
to_agent_idto_division_idnoteTransfer a conversation › Responses
Conversation transferred
messageconversation_idfrom_agent_idto_agent_idto_division_idList transfer history for a conversation
GET
https://api-chat.bara.my.id
/api/conversations/{id}/transfers
Returns up to 50 transfers, newest first.
path Parameters
idList transfer history for a conversation › Responses
200
Transfer history
object[]
idconversation_idtransferred_bycreated_atfrom_agent_idto_agent_idto_division_idnotefrom_agent_nameto_agent_nameto_division_nametransferred_by_name