Divisions

Endpoint

Division management (supervisor/admin only)

List divisions

GET

https://api-chat.bara.my.id

/api/divisions

Supervisor or admin only.

List divisions › Responses

Divisions with agent count

object[]

id

string · uuid · required

name

string · required

description

string · required

allocation_method

string · enum · required

Enum values:

round_robin

least_load

is_active

boolean · required

created_at

string · date-time · required

updated_at

string · date-time · required

agent_count

integer

Create a division

POST

https://api-chat.bara.my.id

/api/divisions

Admin only.

Create a division › Request Body

name

string · minLength: 1 · required

description

string

allocation_method

string · enum

Enum values:

round_robin

least_load

Default: least_load

Create a division › Responses

Division created

id

string · uuid · required

name

string · required

description

string · required

allocation_method

string · enum · required

Enum values:

round_robin

least_load

is_active

boolean · required

created_at

string · date-time · required

updated_at

string · date-time · required

Get a division with agents

GET

https://api-chat.bara.my.id

/api/divisions/{id}

Supervisor or admin only.

Get a division with agents › path Parameters

id

string · uuid · required

Get a division with agents › Responses

Division details with agents

id

string · uuid · required

name

string · required

description

string · required

allocation_method

string · enum · required

Enum values:

round_robin

least_load

is_active

boolean · required

created_at

string · date-time · required

updated_at

string · date-time · required

object[]

Delete a division

DELETE

https://api-chat.bara.my.id

/api/divisions/{id}

Admin only. Unsets division_id on conversations.

Delete a division › path Parameters

id

string · uuid · required

Delete a division › Responses

Division deleted

message

string

Update a division

PATCH

https://api-chat.bara.my.id

/api/divisions/{id}

Admin only.

Update a division › path Parameters

id

string · uuid · required

Update a division › Request Body

name

string

description

string

allocation_method

string · enum

Enum values:

round_robin

least_load

is_active

boolean

Update a division › Responses

Division updated

id

string · uuid · required

name

string · required

description

string · required

allocation_method

string · enum · required

Enum values:

round_robin

least_load

is_active

boolean · required

created_at

string · date-time · required

updated_at

string · date-time · required

List agents in a division

GET

https://api-chat.bara.my.id

/api/divisions/{id}/agents

Supervisor or admin only.

List agents in a division › path Parameters

id

string · uuid · required

List agents in a division › Responses

200

Division agents

object[]

id

string · uuid · required

email

string · email · required

full_name

string · required

role

string · enum · required

Enum values:

admin

supervisor

agent

is_online

boolean · required

Assign agents to a division

POST

https://api-chat.bara.my.id

/api/divisions/{id}/agents

Supervisor or admin only. Duplicates are silently skipped.

Assign agents to a division › path Parameters

id

string · uuid · required

Assign agents to a division › Request Body

agent_ids

string[] · required

Assign agents to a division › Responses

200

Agents assigned

message

string

added

integer

skipped

integer

Remove agents from a division

DELETE

https://api-chat.bara.my.id

/api/divisions/{id}/agents

Supervisor or admin only.

Remove agents from a division › path Parameters

id

string · uuid · required

Remove agents from a division › Request Body

agent_ids

string[] · required

Remove agents from a division › Responses

200

Agents removed

message

string

removed

integer

Media Transfers

OmniStream CRM API

Divisions

Endpoint

Division management (supervisor/admin only)

List divisions

GET

https://api-chat.bara.my.id

/api/divisions

Supervisor or admin only.

List divisions › Responses

Divisions with agent count

object[]

id

string · uuid · required

name

string · required

description

string · required

allocation_method

string · enum · required

Enum values:

round_robin

least_load

is_active

boolean · required

created_at

string · date-time · required

updated_at

string · date-time · required

agent_count

integer

Create a division

POST

https://api-chat.bara.my.id

/api/divisions

Admin only.

Create a division › Request Body

name

string · minLength: 1 · required

description

string

allocation_method

string · enum

Enum values:

round_robin

least_load

Default: least_load

Create a division › Responses

Division created

id

string · uuid · required

name

string · required

description

string · required

allocation_method

string · enum · required

Enum values:

round_robin

least_load

is_active

boolean · required

created_at

string · date-time · required

updated_at

string · date-time · required

Get a division with agents

GET

https://api-chat.bara.my.id

/api/divisions/{id}

Supervisor or admin only.

Get a division with agents › path Parameters

id

string · uuid · required

Get a division with agents › Responses

Division details with agents

id

string · uuid · required

name

string · required

description

string · required

allocation_method

string · enum · required

Enum values:

round_robin

least_load

is_active

boolean · required

created_at

string · date-time · required

updated_at

string · date-time · required

object[]

Delete a division

DELETE

https://api-chat.bara.my.id

/api/divisions/{id}

Admin only. Unsets division_id on conversations.

Delete a division › path Parameters

id

string · uuid · required

Delete a division › Responses

Division deleted

message

string

Update a division

PATCH

https://api-chat.bara.my.id

/api/divisions/{id}

Admin only.

Update a division › path Parameters

id

string · uuid · required

Update a division › Request Body

name

string

description

string

allocation_method

string · enum

Enum values:

round_robin

least_load

is_active

boolean

Update a division › Responses

Division updated

id

string · uuid · required

name

string · required

description

string · required

allocation_method

string · enum · required

Enum values:

round_robin

least_load

is_active

boolean · required

created_at

string · date-time · required

updated_at

string · date-time · required

List agents in a division

GET

https://api-chat.bara.my.id

/api/divisions/{id}/agents

Supervisor or admin only.

List agents in a division › path Parameters

id

string · uuid · required

List agents in a division › Responses

200

Division agents

object[]

id

string · uuid · required

email

string · email · required

full_name

string · required

role

string · enum · required

Enum values:

admin

supervisor

agent

is_online

boolean · required

Assign agents to a division

POST

https://api-chat.bara.my.id

/api/divisions/{id}/agents

Supervisor or admin only. Duplicates are silently skipped.

Assign agents to a division › path Parameters

id

string · uuid · required

Assign agents to a division › Request Body

agent_ids

string[] · required

Assign agents to a division › Responses

200

Agents assigned

message

string

added

integer

skipped

integer

Remove agents from a division

DELETE

https://api-chat.bara.my.id

/api/divisions/{id}/agents

Supervisor or admin only.

Remove agents from a division › path Parameters

id

string · uuid · required

Remove agents from a division › Request Body

agent_ids

string[] · required

Remove agents from a division › Responses

200

Agents removed

message

string

removed

integer

Media Transfers